Using Emotional Intelligence To Improve Our Outcomes Lunch & Learn


Date(s) - 08/15/2019; 12:00 pm - 1:00 pm


Community Commons at the Ephrata Public Library

Join us for the August Lunch and Learn presented by SCORE Lancaster-Lebanon. Kendren Crosby of Work Wisdom will present on Using Emotional Intelligence To Improve Our Outcomes.

Emotional Intelligence is how we perceive and express ourselves, build and maintain interpersonal relationships, cope with stress and use emotional data to solve problems and make decisions. EQ is actually something you can tangibly develop, whereas both Personality and IQ are fairly fixed. Research consistently proves that it is our EQ and not our IQ that most significantly impacts our success in the workplace.

Increasingly EI is being used to improve and increase performance and outcomes. EQs are measurements of EI and can assess individuals or teams and can identify means of improving the performance of the individual, the team and the organization. EI is also used as a method for identifying leadership potential among team members and is increasingly used in hiring decisions.

Join us to learn more about your own EQ as well as means of developing EQ to optimize yourself and your team’s performance.

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