Lunch & Learn – TOPIC: When the Customer isn’t Always Right- Presented by SCORE of Lancaster-Lebanon

Date/Time

Date(s) - 07/14/2022; 11:30 am - 1:00 pm

Location

Brossman Business Complex

Customer Service can make your break your business and in some cases your employees. Customer interaction, handling complaints & hostile customers will all be covered in this on point Lunch and Learn.  Our expert presenter will also cover training of staff and consideration of empowerment to make decisions.

This event will be a hybrid event, if you’re unable to attend in person you can still participate virtually. Please register through the “Virtual Option.” We will send a link closer to the event.

If you are attending in person, a light lunch will be provided.